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ConsumerSunday, November 15

Family Dollar agrees to a $63 million settlement over overcharging allegations

The 5AM Evanston teamFrom today’s edition · 1 min read · 4 sources

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If you've shopped at Family Dollar, listen up. Attorney General Kwame Raoul announced Friday that the chain agreed to a $63 million settlement over allegations that it charged more at the register than the prices on shelves, price tags and advertisements. Illinois joined the FTC and 16 other states in the case. Family Dollar must set up a $40 million for eligible consumers and a $20 million discount program.

The settlement puts $40 million into a consumer redress fund

Sources: RiverBender.com, Herald-Whig, CBS Chicago

View as table
Value
Redress fund$40M
Discount program$20M
States (more than $3M)$3M

Under a proposed order, the company has to post notices of eligibility in its stores and on its digital platforms, so keep an eye out. The release doesn't say how consumers can claim money or how much each would receive.

$188,548Illinois' share of the payments to states

Payments to the states total more than $3 million.

  • Pricing accuracy program: monitor prices, train staff, fix errors
  • Oversight: independent assessment and certification every year
  • Barred from misrepresenting the price of goods or services
  • Complaint cites thousands of failed inspections, hundreds of complaints

Sources: NBC 5 Chicago, RiverBender.com, Herald-Whig, CBS Chicago

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